Service Request Ticket - # 54866

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2014 03:13 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140241[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3F8ST12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1

Wired NIC 34:17:EB:C2:92:65

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 01, 2014 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 01, 2014 03:44 PM 
Installed Turning Point in SH 121 and left VM for 
Stacy Henle notifying her that this has been done
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Ruby Tidwell Oct 01, 2014 03:21 PM 
Task reassigned to Ruby Tidwell.
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Meghann Thilberg Oct 01, 2014 03:13 PM 
Stacey Henley needs Turning Point Software to be
installed on the computer in SH 121 by this
Friday. Thanks!
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