Service Request Ticket - # 54867

Service Request Information

CONTACT Name Artman, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2014 03:22 PM
Department Humanities Division Phone 89697
Location Email artmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100091[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 27DVMM1 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:06:C4

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 01, 2014 04:26 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 01, 2014 04:26 PM 
Connected printer
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Ruby Tidwell Oct 01, 2014 03:50 PM 
Task reassigned to Ruby Tidwell.
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Meghann Thilberg Oct 01, 2014 03:22 PM 
****This is an email****
Good morning,

I need a tech to set up our KWOU computer to the
network printer. 

All of the other computers in Student Media have
been networked, but we didn't network the KWOU
computer while it was under repair last week.

You can call me at x89697 or email me with any
questions or to make sure someone is present in
Terry House.

Thanks,
Meg Artman
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