Service Request Ticket - # 54872

Service Request Information

CONTACT Name Cunningham, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2014 11:40 AM
Department Behavioral Sciences Division Phone 14204
Location Email cunningm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

A/V equipment Edit WOU # 20110361[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Crestron Amp #QM-AMP3X80MM
Serial No. QM-AMP3X80MM Location PDR

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public

Entered by Date Memo
Vikas Sharma Oct 02, 2014 01:21 PM
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Oct 02, 2014 01:21 PM
updated her computer she had like 36 updates and uninstall norton 
from her computer. Seems like everything is working fine. 
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Vikas Sharma Oct 02, 2014 12:14 PM
Task reassigned to Vikas Sharma.
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Alyssa Little Oct 02, 2014 11:40 AM
Computer is typing super slow and is telling her
that she needs to renew Norton's antivirus. She
hasn't updated her computer in awhile so that's
probably the issue. 

She'll be in her office today from now (11:40)
until about 1:45 and she said she could meet
someone at her office around 4 if need be.

Please CALL HER BEFORE you head over there and let
her know you are coming. 
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