Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Tiffany	Date	Oct 03, 2014 11:12 AM
	Department	College of Education	Phone	88825
	Location		Email	smitht@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110944 (opens in a new window)	Bldg/Room	NS 202
	Service Tag	25255V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	25255V1	Location	Lab 202
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:23:58:97

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	nmoore10@wou.edu	88925

Entered by	Date	Memo
Nick Moore			Email Public
Entered by	Date	Memo
Nick Moore	Oct 06, 2014 08:50 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Moore	Oct 06, 2014 08:50 AM	already completed. this looks to be a duplicate task.	Add Attachment
Ruby Tidwell	Oct 03, 2014 03:01 PM	Task reassigned to Nick Moore.	Add Attachment
Ruby Tidwell	Oct 03, 2014 03:01 PM	Called and spoke with Darla; she said that someone had already been over today and finished this for them.	Add Attachment
Sarah Pettigrew	Oct 03, 2014 11:12 AM	Jessica Dougherty's old computer WOU #20110944 needs to be transferred (whether that's re-imaging or just cleaning out Jessica's old files- contact Darla Campbell ext. 88788) to Tiffany Smith in ED 201C. The computer is in Jessica Dougherty's office ED 159.	Add Attachment