Service Request Ticket - # 54890

Service Request Information

CONTACT Name Artman, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2014 03:58 PM
Department Humanities Division Phone 89697
Location Email artmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100091[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 27DVMM1 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:06:C4

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 08, 2014 02:28 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 08, 2014 02:28 PM 
If they login as kwou they have admin rights to 
the PAL folder.
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John Rushing Oct 08, 2014 08:11 AM 
Left message to schedule a time to go down and 
work on this task.
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Lori Burgeson Oct 06, 2014 08:00 AM 
Task reassigned to John Rushing.
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Katie Halvorson Oct 03, 2014 03:58 PM 
****This is an email****
I believe the # is 20100091[Edit Inv]. I hope that helps!
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Katie Halvorson Oct 03, 2014 03:58 PM 
****This is an email****
Hello,

My name is Iain Dexter and I am the KWOU Station
Manager. We have one last thing we need for our
computer this year which is to get admin access to
our "PAL scripts." It would be helpful to have
this either under my login or my technical
engineer's login.

This isn't something we need done today, but the
sooner it can happen, the better.

Thank you for your time!
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