Service Request Ticket

Service Request Information

CONTACT	Name	Kelly, Tom	Date	Oct 06, 2014 01:44 PM
	Department	Health & Exercise Science	Phone	88256
	Location		Email	kellyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140322 (opens in a new window)	Bldg/Room	NPE
	Service Tag		Description	Xerox P3250/D Monochrome Laser Printer
	Serial No.	MXV927866	Location	?Kelly HWC303 according to SR records
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity;	Ink/Toner Refill

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Oct 13, 2014 02:03 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Oct 13, 2014 02:03 PM	I was able to get hold of Tom and deliver the local printer to his office.I did the necessary setup and it works just fine.	Add Attachment
Dyl Karbia	Oct 13, 2014 02:01 PM	Task reassigned to Dyl Karbia.	Add Attachment
Megan Thibeault	Oct 13, 2014 11:51 AM	Contact changed from Diana McAlpine to Tom Kelly.	Add Attachment
Megan Thibeault	Oct 13, 2014 11:51 AM	Today: from now to 2pm. Tomorrow:12:30pm-2pm	Add Attachment
Dyl Karbia	Oct 13, 2014 10:27 AM	Left VM	Add Attachment
Katie Halvorson	Oct 07, 2014 08:32 AM	The printer is for Tom Kelley so you can call him at 88256 as well. He is in NPE212.	Add Attachment
Katie Halvorson	Oct 07, 2014 08:29 AM	She is around before 930 and then after 1.	Add Attachment
Dyl Karbia	Oct 06, 2014 01:57 PM	Left VM	Add Attachment
Sarah Pettigrew	Oct 06, 2014 01:44 PM	NEW EQUIP SETUP: A local printer needs to be setup and delivered to Diana McAlpine as a HPE department spare/future use printer. The WOU # is 20140322. The printer is on the counter in ITC 008.	Add Attachment