Service Request Ticket - # 54907

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2014 03:16 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136076 Location PDR

Model ColorQube 8870 Hostname wuclab2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:DB

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Oct 08, 2014 12:35 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Oct 08, 2014 12:35 PM 
Xerox support tech came in today to change some 
damaged  components on the printer.Printer is 
fixed and working.
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Babatunde Idahor Oct 07, 2014 03:16 PM 
Paper jam was cleared.
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Megan Thibeault Oct 06, 2014 03:31 PM 
Task reassigned to Babatunde Idahor.
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Nicole Crane Oct 06, 2014 03:16 PM 
Printer jam in the printer in the WUC lab
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