Service Request Ticket - # 54909

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2014 04:04 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20121002[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell UltraSharp U2212HM 21.5-in monitor w/AX510
Serial No. CN0D4FKG6418034B1VJL Location Loaner- Katherine Schmidt
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 07, 2014 08:36 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 07, 2014 08:35 AM 
First computer is now able to print and second 
computer will now turn on (monitor was not plugged 
in)
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Ruby Tidwell Oct 07, 2014 08:04 AM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Oct 06, 2014 04:04 PM 
****This is an email****
There is a problem with printing on computer
20121002[Edit Inv] (near lab drawer 12A).
It refuses to print to the in-lab printer

There is a problem with computer 20121009[Edit Inv] (near
lab drawer 5A)
It refuses to turn on, even though it looks like
it's "on" at the end of the bench.

Will you please fix these asap?

Thanks a million for your help!

Cheers,
Prof. Henle
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