Service Request Ticket - # 54918

Service Request Information

CONTACT Name Anderson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2014 12:39 PM
Department University Housing Phone 88627
Location Email andersol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110006[Edit Inv] (opens in a new window) Bldg/Room BUT 202A
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB907935 Location Custodial Break Room

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER, Local printer; PRINTER MAINT: SR51400 Xerox 3600 Exit and Feed Sensors from VISA2013003703; SR54918 3600 Transfer Roller #022N02353 & 3600 Fuser Unit #126N00324 from VISA2014004193 OCT2014 Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BE:C3:7D

TECHS Submitted by Ryan Jennings Contact jenningsr@wou.edu 14018
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 15, 2014 08:48 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 15, 2014 08:48 AM 
Replaced the parts-print out are normal now.
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Megan Thibeault Oct 14, 2014 11:12 AM 
Parts are in-Ryan wants to tag along so waiting to
hear when he is around.
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Megan Thibeault Oct 07, 2014 02:43 PM 
PR#8024
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Ryan Jennings Oct 07, 2014 12:39 PM 
Please purchase a new fuser and transfer roller for Lori's Xerox 
Phaser 3600. I would like assist with the installation when you 
receive this, please.
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