Service Request Ticket - # 54931

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2014 09:43 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140007[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145733 Location PDR

Model ColorQube 8870 Hostname psychlab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.123 Metered pin: 2702 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:53:B2:2B

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 08, 2014 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 08, 2014 02:23 PM 
Printer seems fine, there is no error code on the
machine. Paper is loaded.
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Megan Thibeault Oct 08, 2014 10:41 AM 
Task reassigned to Megan Eichler.
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Meghann Thilberg Oct 08, 2014 09:57 AM 
Printer is located in TODD 317
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Meghann Thilberg Oct 08, 2014 09:43 AM 
Printer error: load paper

She keeps loading paper and the printer continues
to say "load paper" 

It's not printing anything and she has even
restarted it. If someone could take a look asap
that would be great.
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