Service Request Ticket - # 54949

Service Request Information

CONTACT Name Bulen, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2014 12:18 PM
Department The Research Institute Phone 88787
Location Email bulenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140323[Edit Inv] (opens in a new window) Bldg/Room MA 330
Service Tag BP42K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. BP42K12 Location Julia Bulen, TRI

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from P0095622;
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 15, 2014 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 15, 2014 12:10 PM 
Printers pull via GPO as do network drives.  
Added local HP printer. Changed power settings 
to do nothing when laptop lid is closed.  
Wireless keyboard/mice have been installed and 
are operational.
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Lori Burgeson Oct 14, 2014 12:49 PM 
Setup scheduled for Wednesday, Oct 15 @ 11:00am
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Lori Burgeson Oct 14, 2014 10:54 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Oct 14, 2014 10:54 AM 
****This is an email****
Yippee!,
 
I am here today from 1 to 4, tomorrow from 10 
to 4 or next Mon-Wed.
 
Julie Bulen
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Lori Burgeson Oct 14, 2014 10:34 AM 
****This is an email****
Hello,

We have a new Dell laptop ready to bring to 
your office and set up.  Please let me know 
your availability for the week and I will make 
an appointment with you to set everything up.

Thank you!
Lori
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Ruby Tidwell Oct 14, 2014 09:45 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Oct 14, 2014 09:45 AM 
GFA Checklist completed; ready for deployment
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Ruby Tidwell Oct 14, 2014 09:26 AM 
Task reassigned to Ruby Tidwell.
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Lori Burgeson Oct 13, 2014 03:20 PM 
Please make sure machine has been imaged with the 
OOBEstaffMSO2013 image and has been updated.  If 
ready for delivery, please place back in UCSTech 
queue
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Lori Burgeson Oct 13, 2014 03:19 PM 
Task reassigned to New Equip. Setup.
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Zach Myers Oct 10, 2014 04:48 PM 
Task reassigned to UCS Tech.
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Zach Myers Oct 10, 2014 04:48 PM 
No way I'm gonna finish this in ten minutes, it's 
on my desk with a note.
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Zach Myers Oct 10, 2014 03:32 PM 
Task reassigned to Zach Myers.
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Zach Myers Oct 10, 2014 03:31 PM 
Task reassigned to New Equip. Setup.
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Zach Myers Oct 10, 2014 03:31 PM 
Task reassigned to Zach Myers.
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Shandelle Plasker Oct 10, 2014 12:18 PM 
NEW EQUIP SETUP: A Dell laptop, Monitor,
Replicator, Wireless Mouse and keyboard need to be
delivered to Julia Bulen in MA 330. 

Setup Information: Laptop WOU#20140323[Edit Inv]
                   Monitor WOU#20140324[Edit Inv]
                   Replicator WOU#20140333[Edit Inv]
The Equipment is located on the counter in ITC008
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