Service Request Ticket - # 54951

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2014 02:01 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140329[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5C3SH12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 5C3SH12 Location PDR 2023 Giveaway

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095642; SPSS Statistics Prem Faculty PAck Term license from P0097050(includes Spss Statisics Prem AuthUser,SamplePowers,VisualizationDesginer, and AMOS AuthUser); Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016(shared with desktop W#20130090)
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 15, 2014 10:07 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 15, 2014 10:07 AM 
Delivered on 10/15/2014.  I had the user login 
wired and then without network to confirm offline 
access.  I also had her login to NAC since she 
already had a wireless account.
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John Rushing Oct 15, 2014 09:31 AM 
Task reassigned to John Rushing.
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Ruby Tidwell Oct 14, 2014 10:46 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Oct 14, 2014 10:46 AM 
GFA Checklist completed; ready for deployment

Laptop is on counter in 008
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Ruby Tidwell Oct 14, 2014 09:54 AM 
Task reassigned to Ruby Tidwell.
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Lori Burgeson Oct 13, 2014 01:44 PM 
Please use the OOBEstaffMSO2013 image then run the 
Office2013AfterImaging.bat file from 
T:\Microsoft\OfficeProPlus2013
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Shandelle Plasker Oct 10, 2014 02:01 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup
and delivered to Patti Blasco in Todd 226. The
WOU# for the new laptop is 20140329[Edit Inv]. The new
equipment is located on the rack(bottom rack) in
ITC 013.
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