Service Request Ticket - # 54959

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2014 10:53 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34GJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747

Wired NIC 78:2B:CB:B3:9C:60

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 13, 2014 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Oct 13, 2014 11:38 AM 
Fixed the problem by uninstalling and reinstalling
the printer drivers.
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Dyl Karbia Oct 13, 2014 11:26 AM 
Task reassigned to Dyl Karbia.
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Shandelle Plasker Oct 13, 2014 10:53 AM 
There are two computers
(WOU#20110103)(WOU#20110107) in the library that
are not connecting to the print server on anyone's
accounts.
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