Service Request Ticket - # 54960

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2014 11:19 AM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120404[Edit Inv] (opens in a new window) Bldg/Room WEST 101
Service Tag Description Xerox Phaser 4620/DT Laser Printer
Serial No. XLV380712F Location westhouse.wou.edu

Model 4620/DT Hostname westhouse.wou.edu
Notes 1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty PRINTER MAINT: Xerox Phaser 4620 Transfer Roller #JC93-00271B, Fuser maintenance Kit for Phaser 4600/4620 #115R00069 from VISA2014004528 SR56330 MAY2015 IP:140.211.64.54 Ink/Toner Refill

Wired NIC 00:00:AA:D8:67:D5

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 17, 2014 08:48 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 17, 2014 08:48 AM 
Printer seems to be fine.
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Megan Thibeault Oct 15, 2014 02:38 PM 
sent test page-went through. Printer is not
offline. Will check on this tomorrow morning.
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Shandelle Plasker Oct 13, 2014 11:19 AM 
****This is an email****
The West House printer in room 101 is out of
order.  The WOU number is 20120404[Edit Inv].  It is just
spitting out the configuration form over and over.
Thank you,
Kathy
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