Service Request Ticket - # 54970

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2014 04:13 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61DXDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311, Roxio Toast Titanium v11 from P0092312; TRANSFER: QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4C:DB


Wireless NIC EC:35:86:2D:BD:0E


Bluetooth NIC EC:35:86:2D:BD:0F


TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public

Entered by Date Memo
Kevin Thibeault Oct 13, 2014 04:13 PM
****This is an email****
I work in the technology resource center and we
have a Mac that just does not see to be running
right. I have restarted it at least 5 times and
everytime I log in it just sits there and loads
with the color wheel. After a long time it will
get done loading then when i try to open something
like Imovie it just does the color wheel of load
forever it seems. 
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