Service Request Ticket - # 54976

Service Request Information

CONTACT Name Marroquin, Jaime   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2014 10:36 AM
Department Humanities Division Phone 89250
Location Email marroquinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131114[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MMV44PDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094370; Filemaker Pro 13 from P0095676

Wired NIC 0C:4D:E9:A2:34:84


Wireless NIC 2C:BE:08:E6:F5:A8


Bluetooth NIC 2C:BE:08:E6:F5:A9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Oct 21, 2014 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Oct 21, 2014 12:56 PM 
Task reassigned to Vikas Sharma.
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Vikas Sharma Oct 21, 2014 12:56 PM 
It's all done :)
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Lori Burgeson Oct 21, 2014 12:32 PM 
Task reassigned to UCS Tech.
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Vikas Sharma Oct 21, 2014 11:18 AM 
Task reassigned to Vikas Sharma.
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Alyssa Little Oct 21, 2014 10:04 AM 
Task reassigned to UCS Tech.
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Alyssa Little Oct 21, 2014 10:04 AM 
Task reassigned to UCS Tech.
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Alyssa Little Oct 21, 2014 10:04 AM 
No one has gone to install his software, please
call him ASAP to find a time that works for both
of you
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Alyssa Little Oct 16, 2014 11:40 AM 
Since no one was in his office today he asked that
someone go to his office tomorrow morning around
10:15/10:30ish to install the software.

Please call him at (202)905-1406 before going to
his office
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Vikas Sharma Oct 14, 2014 12:57 PM 
He wants me to come thursday around 11am
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Vikas Sharma Oct 14, 2014 10:45 AM 
Task reassigned to Vikas Sharma.
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Tricia Flaherty Oct 14, 2014 10:36 AM 
install Filemaker Pro 13 from P0095676 for Jaime,
it is on T:\FileMaker\FileMaker Pro\Filemaker Pro
13  The The Organization Name and License Key are
in a PDF file titled P0095676FileMakerProv13.pdf
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