Service Request Ticket - # 54978

Service Request Information

CONTACT Name Zobel, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2014 11:24 AM
Department Education & Leadership Phone 88728
Location Email zobelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110578[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Dual-core
Serial No. C1MH605EDV13 Location PDR

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software MSOffice2011std MAC P0084052, AdobeMasterCS5.5MAC P0084052, VMWareFusionv4P0084052 upgdv.6 P0094858 JULY2014 Bootcamp WIN7Pro P0084058, Keynote'09 P0086780 redemptioncode his AppleID, AdobeCaptivate6MAC P0087260, Screenflow 4upg VISA2012003228, Pixelmatorv2.1 VISA2012003278, ComicLife2 VISA2012003277, CamtasiaMAC v2.4 VISA2013003651 ADDTL SOFTWARE FROM ITC001LAB:FinalCutExp4 Labstation bundle, Renamerv4.3.2 VISA2014004170, EndNoteX7Hybrid(WIN/MAC)Upg P0095604, Bartenderv1.2.21 VISA2014004171, AlFredPowerPackv2.5 VISA2014004172, DaisyDiskv3.0.3.1 VISA2014004191, DevonTech InfoWorkersProbundle(DevonagentProv3.8.1 and DevonthinkProOfficev2.7.7)&DevonTech MyThoughtsv1.4 VISA2014004192, DragonDictate MAC4 VISA2014004594,

Wired NIC 3C:07:54:79:B9:5C


Wireless NIC 68:A8:6D:4B:F7:60


Bluetooth NIC 68:A8:6D:4B:F7:61

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 16, 2014 05:12 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 16, 2014 05:12 PM 
installed alfred2 today-good to go
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Megan Thibeault Oct 15, 2014 11:17 AM 
still need alfred2
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Megan Thibeault Oct 14, 2014 12:47 PM 
Tomorrow at 9am
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Megan Thibeault Oct 14, 2014 11:32 AM 
****This is an email****
Greg,

I have a ticket for you to come install seven
different software packages. When would you be
available for me to stop by and get this loaded on
your machine. I'm free tomorrow from 9am-3pm, free
the rest of the week. Please let me know what
works best for you.

Thanks,
Megan
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Tricia Flaherty Oct 14, 2014 11:24 AM 
Deliver two Apple adapters and an HDMI cable and
install the following software: 
Renamerv4.3.2 VISA2014004170 on W#20110578[Edit Inv]
T:\Renamer_IncredibleBee,

EndNoteX7Hybrid(WIN/MAC)Upg P0095604 W#20080595[Edit Inv] PC
& W#20110578[Edit Inv] MAC T:\Endnote\ENDNOTEX7, 

Bartenderv1.2.21 VISA2014004171 on W#20110578[Edit Inv]
T:\Bartender , 

AlFredPowerPackv2.5 VISA2014004172 on W#20110578[Edit Inv]
T:\AlfredPowerPack , 
DaisyDiskv3.0.3.1 VISA2014004191 on W#20110578[Edit Inv]
T:\DaisyDisk, 

DevonTech InfoWorker¿s Pro
bundle(DevonagentProv3.8.1 and
DevonthinkProOfficev2.7.7) on W#20110578[Edit Inv]
T:\DevonTech\Infoworker'sProOffficeBundle

and DevonTech MyThoughtsv1.4 from VISA2014004192
on W#20110578[Edit Inv] T:\DevonTech\MyThoughts1.x
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