Service Request Ticket - # 55002

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2014 10:00 AM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130722[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35N2M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35N2M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Not installed, does not want: TRANSFER SOFTWARE from W#20090311: Dragon Naturally Speaking v10 Std from VISA2009001003

Wired NIC 34:17:EB:9A:C7:6C

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Meghann Thilberg Oct 15, 2014 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Meghann Thilberg Oct 15, 2014 10:00 AM 
Lenore updated the java on her computer, now
banner does not work.

Error message: class not found exception

She needs to get into banner as soon as possible.
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