Service Request Ticket - # 55012

Service Request Information

CONTACT Name McDonnell, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2014 08:36 AM
Department The Research Institute Phone
Location Email mcdonnellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140327[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag D672K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. D672K12 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095622; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Oct 16, 2014 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Oct 16, 2014 01:11 PM 
I just spoke to kathleen over the phone and, she 
mentioned the keyboard is working fine.
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Babatunde Idahor Oct 16, 2014 01:07 PM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Oct 16, 2014 08:36 AM 
Her keyboard to her computer is not working.  She
has a laptop that is connected and working fine
but if she hits a key it takes a long time for the
key to show up.  She has tried restarting and
unplugging and plugging back in and still not
making any difference.  

TODD209
89261
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