Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Oct 16, 2014 10:22 AM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130045 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	5AB000677	Location	PDR
	Model	ColorQube 8880	Hostname	hlref2.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK-RMA:XFL134179 1/14/16 RMA:T4B005474 5/12/2017 IP: 140.211.112.44 Metered Code: 4657	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:5F:D4:C0

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 16, 2014 05:10 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Oct 16, 2014 05:10 PM	replaced wiper blades on both of these printers. Print outs are normal now.	Add Attachment
Alyssa Little	Oct 16, 2014 10:22 AM	Printers are both printing off pages with grease streaks on them, he has shut them both off for now. WOU# 20130045 and 20130047	Add Attachment