Service Request Ticket - # 55033

Service Request Information

CONTACT Name Walker, Kellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2014 11:22 AM
Department Athletics Phone 88448
Location Email walkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090727[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 2LMT3L1 Location PDR

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0073086

Wired NIC 00:24:E8:F0:CC:21


Wireless NIC 00:24:D6:52:08:BE


Bluetooth NIC 00:22:5F:97:6D:13

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 17, 2014 12:45 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 17, 2014 12:45 PM 
Removed laptop from domain and rejoined it.  He 
was able to log in successfully.
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Ruby Tidwell Oct 17, 2014 11:41 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Oct 17, 2014 11:23 AM 
88448
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Katie Halvorson Oct 17, 2014 11:22 AM 
When he tries to log into his computer, it says
there is an untrusted relationship and he can't
get on his computer. He has tried multiple times
and checked his ethernet cable.

He is around most the day.
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