Service Request Ticket

Service Request Information

CONTACT	Name	Bolen, Kathy	Date	Oct 17, 2014 12:03 PM
	Department	Human Resources	Phone	88552
	Location		Email	bolenk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110925 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	25015V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, Transferred license to W#20101458 FEB2015 Adobe Acrobat Pro XI(v.11) from P0093895 then TRANSFERED to W#20101458 FEB2015; Asure ID v7 P0087232(swapped S# please read txt file notes);
	Wired NIC	18:03:73:23:56:4C

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 20, 2014 03:25 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Oct 20, 2014 03:25 PM	this has been switched. Updated inventory	Add Attachment
Megan Thibeault	Oct 20, 2014 10:38 AM	**This is an email** Hi Megan, Monica is leaving today and I will be taking over her duties. Can I have you come by and transfer Adobe Pro onto my computer? Is that possible? Thank you very much, Cinda	Add Attachment
Megan Thibeault	Oct 20, 2014 10:37 AM	Task reassigned to Megan Eichler.	Add Attachment
Katie Halvorson	Oct 17, 2014 12:03 PM	**This is an email** Hi, Would someone be able to come to HR and transfer the Adobe Pro software from workstation 20110906 to 20110925? We would like this to happen on Monday, if possible. Thank you! Kathy Bolen	Add Attachment