Service Request Ticket - # 55047

Service Request Information

CONTACT Name Martella, Gianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2014 11:45 AM
Department Humanities Division Phone 88430
Location Email martelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53Q0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FA:13

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 29, 2014 12:41 PM 
Task reassigned to Self Resolved.
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Shandelle Plasker Oct 29, 2014 12:41 PM 
Task reassigned to Self Resolved.
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Shandelle Plasker Oct 29, 2014 12:41 PM 
No one came and she has been waiting for 2 weeks! 
She went to another resource to have this issue 
fixed.
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Alyssa Little Oct 28, 2014 01:53 PM 
Task reassigned to UCS Tech.
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Alyssa Little Oct 28, 2014 01:53 PM 
No one came by her office today, she will be
available on Thursday until 4PM

Please call her before you head over there
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Nicole Crane Oct 22, 2014 11:11 AM 
Task reassigned to Babatunde Idahor.
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Nicole Crane Oct 22, 2014 11:11 AM 
She would like someone to come next week Tuesday 
at 12:30. 

If she is not there go to Melissa in the office 
of HSS 313
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Babatunde Idahor Oct 21, 2014 03:27 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Oct 21, 2014 03:26 PM 
Left a VM.
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Babatunde Idahor Oct 21, 2014 01:16 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Oct 21, 2014 01:01 PM 
She is available today until 2PM and tomorrow from
11AM-12PM
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Dyl Karbia Oct 20, 2014 03:06 PM 
Left VM
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Shandelle Plasker Oct 20, 2014 11:59 AM 
The email issue only happens on her Western
Computer with a WOU# 20091305[Edit Inv]
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Shandelle Plasker Oct 20, 2014 11:52 AM 
I am not sure if this only happens on her WOU
computer or all computer so I emailed her asking
and I am waiting for a reply. Also if it is only
her WOU computer I am waiting also for a WOU number
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Shandelle Plasker Oct 20, 2014 11:45 AM 
****This is an email****
Hi,

I'm having problems with my e-mail. If I try to
answer an e-mail by clicking "return" on the
original message I received, my e-mail goes into
slow motion... It's been happening for a while.
But it does not happen if I write an original
message ("compose").

My office is HSS 324. If I'm not here, please ask
Ms. Mylisa Behling to open the door for you.

Thanks,

Gianna
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