Service Request Ticket - # 55049

Service Request Information

CONTACT Name Messinger, Toria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2014 12:10 PM
Department Social Science Phone 88737
Location Email messingert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091152[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22in HAS Wide Monitor
Serial No. CN0U829K728720471MPI Location PDR
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 21, 2014 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Oct 21, 2014 12:07 PM 
Check the computer and try to find the problem
that cause it to freeze. I re-image the machine
and return it to their office.
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Dyl Karbia Oct 20, 2014 03:08 PM 
Task reassigned to Dyl Karbia.
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Nicole Crane Oct 20, 2014 12:11 PM 
The computer is located in WUC 212
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Nicole Crane Oct 20, 2014 12:10 PM 
Located in the club meeting room is a computer 
that is frozen. They have tried to do a hard re-
start and it powered off and back on but when it 
came back on was still at the frozen screen.
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