Service Request Ticket - # 55052

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2014 01:27 PM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140339[Edit Inv] (opens in a new window) Bldg/Room APSC 413
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T025379 Location Upward Bound Office

Model 3610/DN Hostname
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d IP: Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:65:65

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 22, 2014 03:53 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 22, 2014 03:53 PM 
set up and good to go
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Megan Thibeault Oct 22, 2014 02:29 PM 
asked paul to switch out the mac address for me
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Sarah Pettigrew Oct 20, 2014 01:27 PM 
NEW EQUIP SETUP: A network printer needs to be setup and 
delivered to APSC 501. The printer is replacing WOU #2000846. The  
printer is on the counter in ITC 009.
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