Service Request Ticket - # 55056

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2014 04:27 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61DXDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591, Adobe CS6 Master Coll. from P0091311, Roxio Toast Titanium v11 from P0092312; TRANSFER: QuickTime 7 Pro for MAC from P0057077

Wired NIC 10:DD:B1:EA:4C:DB


Wireless NIC EC:35:86:2D:BD:0E


Bluetooth NIC EC:35:86:2D:BD:0F

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 21, 2014 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 21, 2014 09:04 AM 
Signed in using ucsadobe account
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Ruby Tidwell Oct 21, 2014 08:44 AM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Oct 20, 2014 04:27 PM 
****This is an email****
We had a mac last week taken in to be fixxed and
they brought it back, but we have a licensing
issue with the adobe suite. Photoshop, premiere
and other programs wont open says we need to sign
into our adobe account.

20130150[Edit Inv] is the number

Scott Carter would be the supervisor for this area.
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