Service Request Ticket

Service Request Information

CONTACT	Name	Menear, Carla	Date	Oct 21, 2014 12:51 PM
	Department	Creative Arts	Phone	88275
	Location		Email	menearc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080694 (opens in a new window)	Bldg/Room	SH 103
	Service Tag		Description	HP LaserJet P4515x Laser Printer #CB516A#ABA
	Serial No.	JPDF217246	Location	Carla Menear, music
	Model	CB516A	Hostname	fs-forks-rivers / forks-rivers.wou.edu
	Notes	duplexing, 2nd 500 sheet tray original printer, Maint kit from P0082991 Dec2011, HP LJP4015 Maint Kit #CB388A-PRM-B P0096191 DEC2014 SR55444 IP: 140.211.64.74	Ink/Toner Refill
	Wired NIC	00:1F:29:20:05:47

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 23, 2014 10:15 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Oct 23, 2014 10:14 AM	changed the toner and its good to go	Add Attachment
Babatunde Idahor	Oct 22, 2014 12:17 PM	Task reassigned to Megan Eichler.	Add Attachment
Babatunde Idahor	Oct 22, 2014 12:17 PM	Paper print out keeps getting stained.I did a printer test and ran the process cleaning page.But , that did help.	Add Attachment
Katie Halvorson	Oct 22, 2014 08:22 AM	She is around till about 1145 and then back around 1 today.	Add Attachment
Katie Halvorson	Oct 22, 2014 08:19 AM	Called this morning to see when someone can come by.	Add Attachment
Alyssa Little	Oct 21, 2014 12:51 PM	Printer is leaving oily streaks on the papers being printed out. She will be available after 2:30 today.	Add Attachment