Service Request Ticket - # 55066

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2014 01:00 PM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130724[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35M6H02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35m6h02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Adobe Acrobat Pro XI(v.11) from P0094736

Wired NIC 34:17:EB:9A:7D:E3

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Nov 04, 2014 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Nov 04, 2014 11:02 AM 
Double checked and work fine.
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Vikas Sharma Oct 28, 2014 12:45 PM 
Talking to Ron at 1:30 today.
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Vikas Sharma Oct 23, 2014 11:02 AM 
I told Michael Ellis and he said he will take care 
of this because the actual issue is on portal site 
not on browsers.
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Vikas Sharma Oct 21, 2014 01:02 PM 
Task reassigned to Vikas Sharma.
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Alyssa Little Oct 21, 2014 01:00 PM 
****This is an email****
Hello,

I was attempting to look at the KPI data for
graduate students statistics from the link on the
WOU Portal page and got the following message

Fall 2014 Graduate Students
You need to upgrade your Flash Player

Could someone stop in and do this upgrade?

I'm in admin 202A;  cpu unit:  20130724[Edit Inv]

Thanks,

Steve S
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