Service Request Ticket - # 55098

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2014 04:20 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090525[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 723WFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:17:95

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Dec 30, 2014 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Ron Swartzendruber Dec 30, 2014 02:17 PM 
AD account was added some time ago
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Lori Burgeson Oct 24, 2014 07:03 AM 
Task reassigned to Ron Swartzendruber.
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Lori Burgeson Oct 24, 2014 07:03 AM 
Ron,

This user has an LDAP account but does not 
appear to have an AD account.  Can you please 
check her account to make sure everything looks 
good?
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Alyssa Little Oct 23, 2014 04:23 PM 
****This is an email****
I am also having trouble logging into the
NonTrad@wou.edu account.
I am signed in on my iPad
But can't seem to log in from this desktop
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Alyssa Little Oct 23, 2014 04:20 PM 
WOU#s 20091033[Edit Inv]
20090525[Edit Inv]
Email: jfraizer13@wou.edu

****This is an email****
-The two computers in the Non Traditional Student
Lounge will not allow us to access our individual
"H" drive.
Jen Frazier
Non Traditional Student Peer Advisor
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H drive error.JPG