Service Request Ticket - # 55099

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2014 08:19 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61J5DNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591

Wired NIC 10:DD:B1:EA:4B:93


Wireless NIC EC:35:86:2D:8E:CC


Bluetooth NIC EC:35:86:2D:8E:CD

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 24, 2014 06:58 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Oct 24, 2014 06:58 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 24, 2014 06:58 AM 
We disable fast user switching.  The computers 
need to be restarted when they have been locked.
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Kevin Thibeault Oct 23, 2014 08:19 PM 
There are a few computers in the lab that students
forgot to log out of and now other students cannot
use these computers because their locked. The
wou#'s for these computers are
20130144[Edit Inv]
20110124[Edit Inv]
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