Service Request Ticket - # 55117

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2014 12:31 PM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MRZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007; COMPANSOL Blumen Software v10.0.4 workstation/client from P0090881 SR56541

Wired NIC 18:03:73:B0:E3:CF

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Oct 27, 2014 04:06 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Oct 27, 2014 04:06 PM 
Outlook was unchecked from the offline setting on 
the file section. Had to install silver-light and 
windows update(48 updates). Calender is syncing 
now.
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Babatunde Idahor Oct 27, 2014 03:20 PM 
Task reassigned to Babatunde Idahor.
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Shandelle Plasker Oct 27, 2014 12:31 PM 
Her calender is not syncing onto her outlooks. The
last time it sync or updated was on Tuesday the
21st. Also the calender is not syncing. She is not
getting appointments that are made for her
specially the ones that students make on
youcanbookme.com.

Contact her by ext:88032
Availability: 8-5 Lunch 1 to 2
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