Service Request Ticket - # 55118

Service Request Information

CONTACT Name Mozzochi, Evan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2014 01:10 PM
Department Athletics Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090341[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP91909M0TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:4B:A1:54:CC


Wireless NIC 00:24:36:B5:24:56


Bluetooth NIC 00:25:00:C6:E8:78

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Oct 27, 2014 02:08 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Oct 27, 2014 02:08 PM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Oct 27, 2014 02:08 PM 
iMac has been re-joined to domain. He is now able
to log on.
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Kevin Thibeault Oct 27, 2014 01:10 PM 
He just called in and said that there is a
computer in their office that students and staff
are unable to log onto.
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