Service Request Ticket - # 55120

Service Request Information

CONTACT Name Olson, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2014 02:25 PM
Department Emeritus and Retired Faculty and Staff Phone 88029
Location Email olsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20140331[Edit Inv] (opens in a new window) Bldg/Room ITC 310A
Service Tag 1991R02 Description Dell Venue 11 Pro 5130 Tablet with Win 8.1 Home
Serial No. 1991R02 Location David Olson

CPU Intel Atom Z3775(2MB Cache,upto2.4GHz, Quad-Core)


OS Windows 8.1 (32Bit) NOT PRO Software

Wireless NIC BA:12:4E:0E:A5:04


Bluetooth NIC 88:12:4E:8E:A4:B6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Oct 28, 2014 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Oct 28, 2014 11:27 AM 
Tablet has been set up and delivered.
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Miles Rakestraw Oct 28, 2014 11:13 AM 
Task reassigned to Miles Rakestraw.
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Lori Burgeson Oct 28, 2014 08:47 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lori Burgeson Oct 28, 2014 08:47 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Oct 27, 2014 02:27 PM 
Dale Goodell or Sarah Alvardo can serve as
secondary contacts
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Tricia Flaherty Oct 27, 2014 02:26 PM 
****This is an email****
Dale,

We received the tablet this morning. It is being
inventoried and will be in the tech's work queue
this afternoon. 

I will let them know about secondary contacts. 
Like usual I can not guesstimate when they will be
able to deliver it.


Tricia
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Tricia Flaherty Oct 27, 2014 02:25 PM 
****This is an email****
Tricia:

In checking Purchase Request, I've noticed that
David's tablet has been received.  We were
wondering if we could have it delivered the next
day or so.

If I'm not in, the tablet can be delivered to
Sarah Alvarado.

Thanks,

-Dale
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Tricia Flaherty Oct 27, 2014 02:25 PM 
This tablet and invoice will be on shelf across
from Restroom.  It is loaded with WIN 8.1 (home
edition) but Dave indicated that they would be
using CS Dept.  MSDN account to load Office and/or
WIN 8.1 Pro
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