Service Request Ticket - # 55130

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2014 10:14 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 28, 2014 10:45 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Oct 28, 2014 10:45 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 28, 2014 10:45 AM 
Printer was listed twice on computer; removed copy 
and selected correct printer.  All was well.
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Lori Burgeson Oct 28, 2014 10:35 AM 
Task reassigned to UCS Tech.
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Lori Burgeson Oct 28, 2014 10:35 AM 
This is not a networked printer and is local to 
her machine
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Ruby Tidwell Oct 28, 2014 10:32 AM 
Task reassigned to Ruby Tidwell.
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Alyssa Little Oct 28, 2014 10:14 AM 
Printer doesn't have any error messages but
documents are just stacking up in her que and
nothing will print. She said she also can't find
anywhere that says the printer is paused either.

She will be available any time today before 2PM.
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