Service Request Ticket - # 55142

Service Request Information

CONTACT Name Artman, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2014 04:43 PM
Department Humanities Division Phone 89697
Location Email artmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100091[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 27DVMM1 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:06:C4

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 29, 2014 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Oct 29, 2014 03:15 PM 
Removed and reconnected printer through Krusty
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Ruby Tidwell Oct 29, 2014 02:47 PM 
Task reassigned to Ruby Tidwell.
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Miles Rakestraw Oct 29, 2014 11:15 AM 
Left VM.
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Alyssa Little Oct 28, 2014 04:43 PM 
Computer is saying that the SL-Studentmedia
printer is offline and wont print documents.
However they can print from other computers to the
same printer without any issues.

Please call her at 89697 before you go check it
out to make sure someone is there to let you in
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