Service Request Ticket - # 55146

Service Request Information

CONTACT Name McDonnell, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2014 10:38 AM
Department The Research Institute Phone
Location Email mcdonnellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140328[Edit Inv] (opens in a new window) Bldg/Room TODD 209
Service Tag Description Dell UltraSharp 24 - U2414H Monitor
Serial No. CN0R9F1P7426147T77TL Location Kathleen McDonnell, new TRI hire
TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 30, 2014 06:48 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Oct 30, 2014 06:48 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 30, 2014 06:48 AM 
Because everything is running normally again, the 
ticket will be closed.  This ticket can always be 
reopened if the same issue occurs in the future.
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Miles Rakestraw Oct 29, 2014 11:18 AM 
Called, her computer is running fine now. She is
going to call next time that the issue occurs to
have a tech look at the computer.
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Meghann Thilberg Oct 29, 2014 10:38 AM 
Her computer is running very slow randomly. "Long
running script" pops up. Her phone is: 89261 if
you have any questions. Thanks!
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