Service Request Ticket - # 55189

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2014 11:46 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090553[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. Upgr71LPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:17:A6

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Oct 30, 2014 02:28 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Oct 30, 2014 02:14 PM 
Installed pop-up blocker on the browser and ran 
the windows update.Also, unchecked any add-on that 
were not in use.Updated msft silverlight and 
google chrome.
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Babatunde Idahor Oct 30, 2014 01:10 PM 
left a message.
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Babatunde Idahor Oct 30, 2014 01:08 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Oct 30, 2014 11:46 AM 
Everytime she opens up a new google chrome browser
a small video player pops up in the top corner
playing random politcal videos and other things

She wants someone to get rid of those videos

She has limited availability
Today after 4PM
Tomorrow from 10-11AM or 1-2PM
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