Service Request Ticket - # 55201

Service Request Information

CONTACT Name Fritz, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2014 10:11 AM
Department Athletics Phone
Location Email fritzj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090356[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP91901J0TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:4B:9D:66:3E


Wireless NIC 00:24:36:B5:3E:8A


Bluetooth NIC 00:25:00:C0:DC:E4

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Oct 31, 2014 01:13 PM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Oct 31, 2014 11:30 AM 
Task reassigned to Nick Moore.
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Dyl Karbia Oct 31, 2014 10:14 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Oct 31, 2014 10:11 AM 
Kyle called and said there is an error whenever he
tries to log onto his computer.  It says there is
no network found.

Kyle is a student worker and is the point of
contact for this 971 645 7654
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