Service Request Ticket - # 55212

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2014 02:47 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20100165[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210PLHD Flat Panel and stand
Serial No. CN0MCG227444507GE66S Location PDR

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public

Entered by Date Memo
Ruby Tidwell Nov 04, 2014 08:56 AM
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Nov 04, 2014 08:56 AM
Ethernet cable was loose - plugged it back in.
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Lori Burgeson Nov 04, 2014 07:00 AM
Task reassigned to Ruby Tidwell.
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Lori Burgeson Nov 04, 2014 07:00 AM
Ruby, can you please check on this when you get 
in?  It is a Wyse client and I cannot reach it on 
my end.  Take an extra network cable with you and 
I can give you my pinger to test the port.
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Kevin Thibeault Nov 03, 2014 02:47 PM
Students try to log on to computer but it wont
connect to the network. The computers IP Address
is 192.168.84.109
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