Service Request Ticket - # 55214

Service Request Information

CONTACT Name Latham-Scott, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2014 03:47 PM
Department Natural Science Division Phone 88868
Location Email lathamscottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120703[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 8xtpxw1 Location PDR 2023 Giveaway

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010, TRANSFER from W#20070900 Systat SigmaPlot 11.0 Academic from P0065722, EndNote X5 for WIN from P0083703, Camtasia Studio WINDOWS v8.4.3 from VISA2014004245; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66543

Wired NIC E0:DB:55:E7:63:67


Wireless NIC B8:76:3F:36:26:85


Bluetooth NIC 20:16:D8:9B:76:14

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 04, 2014 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Nov 04, 2014 03:45 PM 
Camatasia v8.4.3 - installed.
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Babatunde Idahor Nov 04, 2014 01:43 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Nov 04, 2014 10:54 AM 
She is available 
Today 3-4PM
Wednesday 10-11AM and 1-2PM
Thursday 3-4PM
Friday 12-2PM

Please call her before you head over
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Ruby Tidwell Nov 04, 2014 10:00 AM 
http://www.wou.edu/~lathamk/officehours.html

Her office hours
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Babatunde Idahor Nov 03, 2014 04:19 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Nov 03, 2014 04:19 PM 
Left a VM. I went over to her office, and I was 
told she had closed for the day.
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Babatunde Idahor Nov 03, 2014 03:51 PM 
Task reassigned to Babatunde Idahor.
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Tricia Flaherty Nov 03, 2014 03:47 PM 
She has purchased a license of Camtasia Studio v8
for Windows on her laptop, installer can be found at:
T:\camtasia\Studio8WIN
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