Service Request Ticket - # 55217

Service Request Information

CONTACT Name Smith, Coral   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2014 09:34 AM
Department Business/Economics Division Phone 8-8210
Location Email smithco@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34PJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9B:FA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Nov 04, 2014 09:47 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Nov 04, 2014 09:47 AM 
Added as admin
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Ruby Tidwell Nov 04, 2014 09:39 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Nov 04, 2014 09:34 AM 
****This is an email****
That would be great, thank you!  My computer is #
20110171[Edit Inv]  , and I will be available anytime today
-- I will probably take lunch at 1pm.

Thanks again!
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Katie Halvorson Nov 04, 2014 09:34 AM 
****This is an email****
Hi there -

I tried to download the new iTunes to my work PC
this morning, I had wanted to update the iOS on my
phone, but it would not let me download it since I
am not the administrator..... is that something
that I can have updated to my PC? 


Thanks!
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