Service Request Ticket - # 55226

Service Request Information

CONTACT Name Neely, Kent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2014 09:59 AM
Department Creative Arts/Theater-Dance Phone 89253
Location Email neelyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121240[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV21XDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D8:B6:F8


Wireless NIC EC:35:86:51:BA:D0


Bluetooth NIC EC:35:86:51:BA:D1

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lori Burgeson Nov 05, 2014 10:51 AM 
Task reassigned to Self Resolved.
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Lori Burgeson Nov 05, 2014 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Meghann Thilberg Nov 05, 2014 10:39 AM 
He was able to fix the problem.
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Meghann Thilberg Nov 05, 2014 10:05 AM 
Rice 106
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Meghann Thilberg Nov 05, 2014 10:04 AM 
Room 106
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Meghann Thilberg Nov 05, 2014 10:04 AM 
Task reassigned to UCS Tech.
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Meghann Thilberg Nov 05, 2014 09:59 AM 
mouse has stopped working. he changed the
batteries, restarted computer and it still does
not work. If someone could go replace it soon that
would be great. He will be in his office until
11:40am today. 

His computer is a Mac Desktop.
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