Service Request Ticket - # 55227

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2014 11:08 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100688[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser P3250/DN monochrome Laser Printer
Serial No. MXX918596 Location PDR

Model P3250/DN Hostname
Notes duplex, 30ppm, USB 2.0 with cable and networkable, 1200 dpi image, 250 sheet paper capacity; MAINT: Xerox Phaser 3250 fuser #Samsung JC96-04718A from VISA2014004331 JAN2015 SR55227 Ink/Toner Refill

Wired NIC 00:00:AA:B0:98:47

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 15, 2015 03:18 PM 
Status changed from (3) Order in Process to (5) Completed
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Megan Thibeault Jan 15, 2015 03:18 PM 
Replacement will be here soon. Closing this
ticket, this printer does not work.
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Megan Thibeault Jan 12, 2015 02:17 PM 
Sue has the loaner printer until we get the
replacement from Xerox
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Megan Thibeault Jan 08, 2015 10:33 AM 
****This is an email****
Hi Megan - I know that I won't be in the office
between 10:45am - 1pm today, but should be here
otherwise.

Sue
8-8690
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Megan Thibeault Jan 07, 2015 12:03 PM 
Got fuser in, installing it this afternoon.
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Megan Thibeault Dec 29, 2014 11:43 AM 
Waiting on fuser
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Megan Thibeault Dec 10, 2014 08:44 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Dec 09, 2014 09:56 AM 
PR8165-Sue has a spare printer
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Megan Thibeault Nov 13, 2014 10:03 AM 
left Sue a vm, working with Xerox to get this
machine replaced.
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Zach Myers Nov 11, 2014 02:43 PM 
Task reassigned to Megan Eichler.
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Zach Myers Nov 11, 2014 02:00 PM 
Task reassigned to Zach Myers.
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Zach Myers Nov 11, 2014 02:00 PM 
I'll go take a look with Nick
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Kevin Thibeault Nov 10, 2014 04:04 PM 
She will be in her office tomorrow 11/11 from
7:30-11 and 1-5. And on Wednesday from 7:30-11 and
1-2:30
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Zach Myers Nov 07, 2014 02:59 PM 
Left VM
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Shandelle Plasker Nov 05, 2014 11:08 AM 
Her printer is making a very loud squeaky noise
when printing. It is also cutting off the header
space and adding weird lines to it. It also jams
daily. She would like someone to come down and
look at this. Please try her ext first and if she
does not answer please email her. She wants to
make a time for someone to come down as soon as
possible.
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