Service Request Ticket - # 55229

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2014 01:08 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101373[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870 DN Printer
Serial No. XFL020415 Location PDR

Model 8870/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord Ink/Toner Refill

Wired NIC 00:00:AA:E4:63:04

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 13, 2014 03:18 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Nov 13, 2014 03:18 PM 
got new cam shaft and media drive installed.
printer is good to go
 Add Attachment
Megan Thibeault Nov 11, 2014 04:02 PM 
emailed to let her I'm waiting on parts
 Add Attachment
Megan Thibeault Nov 06, 2014 08:52 AM 
need to order new preheater and process/media drives
 Add Attachment
Dyl Karbia Nov 05, 2014 03:53 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Dyl Karbia Nov 05, 2014 02:15 PM 
Task reassigned to Dyl Karbia.
 Add Attachment
Nicole Crane Nov 05, 2014 01:08 PM 
The printer is showing an error message of a jam 
but their is not jam.
 Add Attachment