Finished installs and delivered computer back to 
her (brought loaner back).

Mapped H drive on the loaner computer for her.  
Original computer is now imaging

****This is an email****
Hi - I did just start the computer but there is
still no H drive.  I will be at class until 10 but
then I was hoping to get access to all my advising
notes - which are on the H drive - for advising
appointments.

Got busy and forgot to start the image process.
Sorry Ruby.

Task reassigned to Miles Rakestraw.

****This is an email****
I am teaching a class with 4 day a week 
attendance and Clicker data to manage - that 
includes posting grade information every day of 
class and updating Moodle activities.  The 
minimum software I absolutely need every day is 
Turning Point, plus all of Office.  Can you 
make sure those are available on any sub 
computer?  

As for reimaging, I spent way too much time 
this spring trying to have all kinds of 
extra/paid Adobe products on this machine... it 
was a major mess.  I just want to make sure 
reimaging is going to easily restore all of 
these pieces of software.

Priority changed from (3) Priority to (2) High Priority.

Ruby: Please contact Sarah when you get in this 
morning.  It probably would be best to reimage her 
computer, so take a loaner to her if she needs 
one.  Thanks!

****This is an email****
My computer/internet just spent 10 minutes in what
seemed to be a multiple virus attack.  I was
unable to close multiple screens on the internet.
 I received multiple safety alerts about viruses
(including trojan) attacks and there was a
phishing alert screen.  I just wanted you to be
aware that I think there has been a big attack.

I would add that pretty much every time I open the
internet, I am getting odd pop-up boxes... the
sophos manager has opened several times indicating
ongoing threats.