Service Request Ticket

Service Request Information

CONTACT	Name	Haralson, Connie	Date	Nov 05, 2014 03:28 PM
	Department	Registrar’s Office	Phone
	Location		Email	haralsonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140349 (opens in a new window)	Bldg/Room	AD 202
	Service Tag		Description	HP Officejet Pro 8100 Color Inkjet ePrinter #CM752
	Serial No.	CN47NFV0FQ	Location	Connie Haralson
	Model	CM752A	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; *This printer will be a USB local printer only, our campus wireless network does not support wireless printing and this is model is not supported for network printing by UCS. *	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	A0:2B:B8:5F:90:F8
	Wireless NIC	A0:2B:B8:71:35:F6

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	bidahor13@wou.edu	88925

Entered by	Date	Memo
Babatunde Idahor			Email Public
Entered by	Date	Memo
Babatunde Idahor	Nov 11, 2014 02:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Babatunde Idahor	Nov 11, 2014 02:41 PM	HP - Officejet Pro 8100 installed.	Add Attachment
Babatunde Idahor	Nov 11, 2014 02:40 PM	Printer set-up via usb is complete.	Add Attachment
Kevin Thibeault	Nov 10, 2014 04:29 PM	She will be in her office tomorrow and Wednesday from 8-5	Add Attachment
Babatunde Idahor	Nov 10, 2014 03:50 PM	Task reassigned to Babatunde Idahor.	Add Attachment
Sarah Pettigrew	Nov 05, 2014 03:28 PM	NEW EQUIP SETUP: A local printer needs to be setup and delivered to Connie Haralson in AD 202. The WOU # of the printer is 20140349. Please update inventory with the current computer station that Connie is using and is connecting to this printer The equipment is on the counter in ITC008.	Add Attachment