Service Request Ticket

Service Request Information

CONTACT	Name	Parpart, Jerrie Lee	Date	Nov 05, 2014 03:40 PM
	Department	Library & Media Services	Phone	88419
	Location		Email	parparj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140340 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Epson WorkForce Pro WP-4020 Wireless Color Inkjet Printer
	Serial No.	NUEY001670	Location	PDR 2023 Giveaway
	Model	C11CB30201	Hostname
	Notes	4800 x 1200 dpi, 16 ppm Black, 11 ppm Color (ISO), Ethernet & Wi-Fi, AirPrint, Google Cloud Print, Email Print, Automatic Duplex Printing, Input Capacity 330 Sheets, Monthly Duty Cycle 20,000 Pages *This printer will be a USB local printer only, our campus wireless network does not support wireless printing and this is model is not supported for network printing by UCS. * T:\1. Drivers\Epson\WorkForcePro_WP-4020	Ink/Toner Refill	Epson 676XL Black Ink Cartridge, Cyan Ink Cartridge, Magenta Ink Cartridge and Yellow Ink Cartridge

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Nov 07, 2014 10:42 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Nov 07, 2014 10:42 AM	All setup.	Add Attachment
Megan Thibeault	Nov 07, 2014 08:44 AM	emailed to figure out a time for installation.	Add Attachment
Sarah Pettigrew	Nov 05, 2014 03:40 PM	NEW EQUIP SETUP: A local Epson printer needs to be setup and delivered to Jerrie Lee Parpart in HL208. The WOU # is 20130340. The equipment is on the counter in ITC 009.	Add Attachment