Service Request Ticket - # 55249

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2014 11:29 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120892[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B009257 Location PDR

Model ColorQube 8870 Hostname lab-24hourroom/studentlounge.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK 140.211.112.13 Metered Code: 9344 RMA:XFL130630E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783-Page Pack Metered #3414

Wired NIC 9C:93:4E:86:98:D2

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 11, 2014 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 11, 2014 08:54 AM 
print outs look like normal now
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Megan Thibeault Nov 10, 2014 07:59 AM 
Need to change out the wiper blade on the machine.
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Megan Thibeault Nov 06, 2014 01:57 PM 
Ref#20083446[Edit Inv]
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Megan Thibeault Nov 06, 2014 12:48 PM 
Wave Amp Thermistor exceeded maximum temperature
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Alyssa Little Nov 06, 2014 11:29 AM 
Printer in the Library 24 hour lounge is giving an
error code 92,605,00;98896.

A student called in the error but I called Chris
to let him know I was putting the request in his name.
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