Service Request Ticket - # 55254

Service Request Information

CONTACT Name Hoeckle, Myron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2014 01:06 PM
Department Student Engagement Phone 88088
Location Email hoeckleml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110029[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 5SWG4R1 Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 5SWG4R1 Location Loaner shelf

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0081768 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:66:C5:7A


Wireless NIC A0:88:B4:B0:51:D4


Bluetooth NIC D0:DF:9A:3C:85:48

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 06, 2014 03:45 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Nov 06, 2014 03:45 PM 
Had to connect the laptop with an ethernet cable 
to establish connection.
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Babatunde Idahor Nov 06, 2014 01:08 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Nov 06, 2014 01:06 PM 
One of the WUC check out laptops gives students
the error "Their are no log on servers available". 

The laptop is behind the WUC info desk.
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