Service Request Ticket - # 55270

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2014 01:18 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130054[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136192 Location PDR

Model ColorQube 8870 Hostname mnb110.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.78.36 Metered Code: 6413 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:1C

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 10, 2014 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 10, 2014 04:12 PM 
Check the printer setting from paper tray setup
and realize double sided wasn't selected.
Reconfiguring the printer by selecting double
sided made it print on both side of the paper.
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Dyl Karbia Nov 10, 2014 11:46 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Nov 07, 2014 01:18 PM 
Scott Beaver called about printer WOU# 20130054[Edit Inv] in
MNB110. It won't print double sided even though he
checks the two-side option when printing. Scott
will be leaving soon so please contact Sharon
Price about the printer.
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